Privacy Policy
Effective Date: April 23, 2026
Last Updated: April 23, 2026
1. IntroductionExpress Plumbing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our digital advertisements. We operate in compliance with Arizona law and Google Advertising policies to ensure the highest level of data integrity.
2. Information We CollectWe collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").
3. How We Use Your InformationWe use your information for the following professional purposes:
4. SMS and Telephone Communication ConsentBy providing your phone number to Express Plumbing, LLC, you acknowledge and agree to the following:
5. Third-Party Sharing & DisclosureWe do not sell, rent, or lease your Personal Information to third parties. We only share data in the following limited circumstances:
6. Data Security and RetentionWe implement industry-standard technical and organizational security measures (including SSL encryption) to protect your data from unauthorized access. We retain your information only as long as necessary to fulfill service requests or comply with Arizona's statutory record-keeping requirements for contractors.
7. Your Rights and ChoicesYou have the right to:
8. Updates to This PolicyWe may update this policy periodically to reflect changes in privacy laws or our business practices. We encourage you to review this page regularly.
9. Contact Us: Express Plumbing, LLC Gilbert, AZ Phone: 602-652-FLOW (602-652-3569) ROC#364981 4401 E. Scott Ave. Gilbert, AZ. 85234
Effective Date: April 23, 2026
Last Updated: April 23, 2026
1. IntroductionExpress Plumbing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our digital advertisements. We operate in compliance with Arizona law and Google Advertising policies to ensure the highest level of data integrity.
2. Information We CollectWe collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").
- Information You Provide: When you submit a "Contact Us" or "Get a Quote" form, we collect your name, phone number, email address, physical address, and any plumbing project details you provide.
- Automated Data Collection: As you navigate our site, we may use cookies, web beacons, and Google Analytics to collect technical data, including your IP address, browser type, time zone, and how you interacted with our site.
- Google Ads Data: If you reach us through an advertisement, we collect data related to the ad you clicked to help us measure our marketing performance.
3. How We Use Your InformationWe use your information for the following professional purposes:
- Service Fulfillment: To provide accurate plumbing estimates and schedule service calls at your location.
- Communication: To respond to your inquiries via phone call, email, or SMS/text message.
- Improvement: To optimize our website performance and ensure our ads are reaching the correct local audience in Gilbert, AZ.
- Compliance: To maintain records required by the Arizona Registrar of Contractors (ROC) and for internal tax/audit purposes.
4. SMS and Telephone Communication ConsentBy providing your phone number to Express Plumbing, LLC, you acknowledge and agree to the following:
- Express Consent: You provide express written consent to receive communications (including via auto-dialer or pre-recorded messages) regarding your service request.
- No Marketing Spam: We do not use your number for cold-calling or unrelated third-party marketing.
- Opt-Out: You may opt-out at any time by replying "STOP" to any text or calling us at 602-652-FLOW (602-652-3569).
5. Third-Party Sharing & DisclosureWe do not sell, rent, or lease your Personal Information to third parties. We only share data in the following limited circumstances:
- Service Partners: With trusted software providers (e.g., Housecall Pro, Jobber, or billing platforms) necessary to manage your plumbing project.
- Legal Requirements: If required by law, subpoena, or to protect the safety and rights of our staff and customers.
- Google Ads Attribution: We share hashed, anonymized data with Google to verify that a lead was generated by an advertisement, in accordance with Google Consent Mode v2.
6. Data Security and RetentionWe implement industry-standard technical and organizational security measures (including SSL encryption) to protect your data from unauthorized access. We retain your information only as long as necessary to fulfill service requests or comply with Arizona's statutory record-keeping requirements for contractors.
7. Your Rights and ChoicesYou have the right to:
- Access: Request a copy of the information we have on file for you.
- Correction: Request that we update or correct inaccurate information.
- Deletion: Request that we delete your personal data (subject to legal record-keeping requirements). To exercise these rights, contact us at 602-652-FLOW.
8. Updates to This PolicyWe may update this policy periodically to reflect changes in privacy laws or our business practices. We encourage you to review this page regularly.
9. Contact Us: Express Plumbing, LLC Gilbert, AZ Phone: 602-652-FLOW (602-652-3569) ROC#364981 4401 E. Scott Ave. Gilbert, AZ. 85234
